Shipping Policy

SHIPPING POLICY FAQ’s

KalaNiketan1956 uses the best carriers in the business to make sure your order gets to you on time. From the Secure Checkout page you'll see your item description, price and Shipping time.

DO WE SHIP WORLDWIDE ?

No!

WHAT IS THE SHIPPING COST IN INDIA ?

We do not charge for shipping within India. Shipping within India is free of cost.
All prices on our site are displayed in Indian Rupee (INR), and will be charged in Indian Rupees. Shipping within India will take approximately 5-7 working days depending on what state and/or territory you live in.
We do provide a Cash On Delivery option in India .Kindly note that COD service may not be available for certain pin codes. In such cases, our customer service team will be in touch with you while processing your order.

WHAT IS SHIPPING TIME ?

The 'Shipping' time is an estimate of when the item will leave our warehouse. For example, if an item displays "Ships: Within 24 hours," the item will leave our warehouse within 24 hours after you place your order. While Kala Niketan aims to ship every order as quickly as possible, more popular items may have longer Shipping time.

CAN I TRACK MY ORDER?

Once your order is shipped you will receive an email confirmation of your shipping details which will include a tracking number.
We are unable to fulfill the order due to low product availability. In these rare cases, we will notify by email of the new ship and delivery times.
Alternatively, you may also contact our customer service for details.

IF THERE IS A PROBLEM WITH MY ORDER WHO DO I CONTACT?

If there is a problem with your order, please contact our customer service or alternatively, you get in touch with us at our customer care number +9111-43098378 which remains open 11am-7pm IST on 6 DAYS (Tuesday to Sunday).

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

All domestic orders will take about 2-7 days for delivery from the date of dispatch. For further information on the order status you can contact our customer service.